Please read carefully as this page may change from time to time. Last updated July 21st, 2017.
When purchasing our prescription blends, additional medical information is required prior to MyAllergyDrops fulfilling your order. This additional required information can be found under “Patient Forms” directly on our website. If you’re a National Sinus Institute patient, these additional forms are not required as we can retrieve the needed information. We reserve the right to cancel & refund your order at any time if you do not meet the medical criteria for the prescription blend. We also reserve the right to cancel & refund your order if you have not completed the additional medical forms within 14 days.
Our allergy drops include free shipping within the United States. Orders typically arrive 3-5 business days after the order is placed and all required customer forms/paperwork are completed. Our preferred shipping carrier is USPS but we may also use other carriers such as UPS & FedEx depending on availability and shipping destination. Some addresses such as PO Boxes and military address may have restrictions on carriers they accept deliveries from. Customers are responsible for the accuracy and availability of delivery addresses.
All of our orders are custom mixed to meet your individual needs. Because of the unique nature of our products we do no accept returns of any kind. However, if we’ve made an error on our behalf please contact us right away and we’ll be more than happy to get it corrected for you.
In the unlikely event there is a problem with your order at the fault of MyAllergyDrops.com, a refund may be available to you. Refunds are issued on a case by case basis, and are not issued unless all other attempts to solve the issue/s have failed. To request a refund please contact us directly.